BbWorld Blog: New Ways of Communicating at Xavier University

Jacob SpradlinJacob Spradlin M.Ed. spradlin@shsu.edu
Assistant Director of Training and Development


7/11/12 1:50pm

Subject:  Implementation and uses of Connect to communicate on campus.

Moving from just using connect for emergency communication to using it for alumni, financial aid, student activities etc.

Test messages to cell phones, PDAs networked digital signage, and other text based devices and messages to e-mail accounts.  Personalized voice messages to land line and cell phone.

Issue:

Only issue was collecting required data (cell phone number).  Had students fill out survey with cell phone and alternate e-mail address.

Bursar’s office use:
Registration – Notify students to pay for classes before they are dropped.

Refund Checks -Notify students receiving refunds.

Bills – Notify students via text and e-mail on bills.

Financial Aid office Use:

Acceptance – Notify students to accept financial aid awards
Verification forms – Notify students to complete before aid is awarded
Attendance: Attend all classes before aid is posted.

Faculty Use: Faculty schedules, attendance codes

Department Use: Notify students on meetings and seminars.

Scholarship Use: Notify students when scholarships are available.

Newsletter Use: Alumni newsletter

Social event Use: Notify alumni in certain areas of regional events.

Fundraising use: remind pledger about pledge and due date

Create a data file (.csv or .txt) of the constituents you want to communicate with and send the message just to them!

You can get information (data) about all of your communication (sent, people reached, bad numbers and successful deliveries)

Generate reports can be generated from the data.

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